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Phone:610-740-5840 | Toll Free: 800-344-4938

Interstate Courier Express FAQs

Do you have any other locations?

Yes, we currently have two facilities, one in Allentown, PA and one in Pittston, PA halfway between Wilkes-Barre and Scranton. That area is referred to as Wyoming Valley while Allentown is part of the Lehigh Valley which encompasses Allentown, Bethlehem and Easton, PA.

What is your geographic service area?

ICE can provide service anywhere in the USA. Our Same Day, Dedicated vehicles can travel outbound 500 miles without having to shut down for Hours of Service reasons.

What is your response time?

For same day, expedited service, we dispatch and pickup within a 20-mile radius of Allentown within one hour of your call

Are your vehicles marked?

All Interstate Courier Express vehicles are clearly marked with our logo, ICC, DOT and PUC numbers per federal regulations. Vehicles are company owned and maintained by our own Class A diesel mechanic.

Are your drivers uniformed?

All employee drivers are uniformed and carry wallet ID's. We are fully bonded and insured for your protection, and all drivers have criminal background checks as well as drug screening.

What are your hours of operation?

The office is staffed from 8 am until 5 pm M-F, but a live dispatcher will always answer your call.

I do not have an account but I need a delivery done. What can I do?

ICE accepts Mastercard, Visa, AMEX, Discover and Company checks.

What Do You Deliver?

Its easier to explain what we won't deliver. Alcoholic Beverages, Jewelry, Currency, Furs, Precious Metals, Negotiable instruments. We deliver just about everything else. Its easy to ask. Our friendly and courteous staff is available via phone, fax and email.